Policies and Procedures
Booking Process
All staff should apply to each event they are available to work through the Armada app.
All events are to be confirmed via the app by the LIFE Event Staffing Manager, and you will receive a notification in Armada where you must confirm the shift ASAP. We aim to staff at least 30 days in advance of the event.
For all event cancellations within the 14-day window we ask If you can try to assist in filling your spot if possible. Replacement staff must go through the LIFE Event Staffing onboarding process prior to working event.
ALL CANCELLATIONS LESS THAN 7 DAYS PRIOR TO EVENT DATE MUST BE DONE BY CALLING OR EMAILING THE STAFFING MANAGER AS SOON AS POSSIBLE AND FOLLOWING UP UNTIL YOU GET A RESPONSE.
Cancellation Procedure for Event Staff
Step 1:
Request Replacement on booking page in Armada
Step 2:
Send an email with the Subject Line CANCELLATION/URGENT to the Staffing Manager listed on your Armada app in the Job Details section and to support@lifeventstaffing.com. Always include the event name and date.
Step 3:
Follow up with a phone call or text to the Scheduling Coordinator, leave a voicemail if no answer.
Step 4:
Continue calling Scheduling Coordiantor or the Support Line until you have received confirmaton from someone.
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