Introduction
Event Summary: Full event details will be sent to the Event Manager from Givebutter the week prior to your event. You will also be contacted by a member of the Givebutter team to set up a pre event call.
Equipment: You will be required to provide your own laptop for this event.
Onsite Tech support Contact: This will be noted in your Event summary
Event Feedback Form: You will receive a link to your feedback form in your event summary. This MUST be filled out before 10am the next working day
Training
Online Training MUST be completed prior to your first event
Core training resources:
Givebutter Training: https://academy.givebutter.com/
Help center: https://help.givebutter.com/en/
Adding auction items: https://help.givebutter.com/en/collections/6846240-adding-auction-items
How to add or cancel a bid manually: https://help.givebutter.com/en/articles/6899708-how-to-add-or-cancel-a-bid-manually
End of auction: https://help.givebutter.com/en/collections/6825579-finishing-an-auction
Mobile App: https://help.givebutter.com/en/collections/3804894-mobile-app
Texting: https://help.givebutter.com/en/articles/6543075-how-to-create-an-outbound-sms-message
Our demo page login:
support@lifeeventstaffing.com
Welcome1!
FYI. There is no such thing as a reviewable live auction item. All auction items that are visible to guests are open for bidding.
Training assets to help you soar and thrive in the Experts program:
Expert program deck - this is the introduction presentation
Expert toolkit - this toolkit has everything you need to get started, including a step-by-step guide on next steps, resources, and brand guidelines
To help familiarize yourself with our platform, we have mock version of our donation form, fundraising page, and fundraising event:
Documents to learn more about Givebutter:
Givebutter one-pager: this is a resource you can share with potential or new clients that breaks down the great fundraising tools Givebutter has to offer
Givebutter presentation: this is a deck you can use when speaking with clients to go more in-depth on Givebutter and our fantastic suite of tool
Courses to carry out:
We have our newly launched Givebutter Academy, where our team has just released a “Getting Started With Givebutter” course.
Bootcamp: four-day workshop designed to help new users get started on Givebutter quickly.
Support Resources:
Help Center: comprehensive how-to guides for setting up different Givebutter features (recommend starting with the Campaign Basics section)
Office Hours: daily live workshops with the Givebutter Success team to help users make the most of Givebutter features
Contact support: start a conversation with the Givebutter Support team via live chat or email for more personalized answers to their questions
Training Videos
Learn. Connect. Shine.
Helpful links
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